Terms and Conditions

Our Shopping Terms & Conditions

Shipping Policy:

After your item has been packaged, it will be shipped and delivered via the method chosen.  Your order will be shipped to you fully insured.  We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.  All packages require your signature at delivery.

Shipping to an alternate address

If you wish to ship to an alternate address you will need to call your credit card company and add the alternate address to your account.  We need to be able to verify the shipping address is associated with the account used for payment.  In some instances, we can also arrange for you to pick up your order at a local UPS/FedEx office.  In order to expedite these requests you will first need to call 1-334-365-6552 and we will be glad to assist you. 

Shipping to Post Office Boxes

We cannot guarantee overnight or two day delivery to post office boxes.  We may not be able to ship to certain PO Boxes for security reasons.  We apologize for any inconvenience.  All of our packages require signature at delivery.

Shipping outside the USA

We do not ship outside the USA at this time.  We apologize for any inconvenience.  

Shipping Rates :

After your item has been packaged, it will be shipped and delivered via the method chosen.  Your order will be shipped to you fully insured.  We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.

Orders will be shipped upon verification and fulfillment, which can take up to 3 business days.

Purchases under $250, 2nd day delivery $20.00

Purchases under $250, overnight delivery $25.00

Purchases under $250, Saturday delivery $45.00 (not available in all areas, call 334-365-6552 for details)

Purchases over $250, 2nd day delivery, No Charge

Purchases over $250, overnight delivery $15.00

Purchases over $250, Saturday delivery $25.00  (not available in all areas, call 334-365-6552 for details)

Financing Payment links  

     Synchrony Financial

Online Payments: https://consumercenter.mysynchrony.com/consumercenter/registeraction.do

Iddeal Card

       Apply for credit before you come in to the store:                                                                                                                                                      Customer application link: http://comenity.net/iddjewelry/public/apply/ApplyIntro.xhtml

Online Payments: Comenity.net/iddjewelry

Phone Payment: 1-855-408-1662

Mail Payment: Refer to your statement

Layaway Plans

 We offer a No Fee Layaway for a 9 month term. Original down payment is 20%, with monthly payments of 10% of the original balance. You can make a payment to your Bryan Jewelry Layaway account in person or by mail.  Call 334-365-6552 for  assistance.

Brilliant Jewelry Protection Plan

Optional coverage is offered through Brilliant Jewelry Protection Plan. With an extended care plan purchase there is a contract to maintain and repair your jewelry with the highest standards of care and quality, with service that feels limitless in its features and benefits, for all of your jewelry for a lifetime. This plan is Nationwide with many participating Jewelry stores. Our sales staff will be happy to provide you with additonal information. https://www.brilliantjeweler.com/

Pricing & Availability

The price for an item is as shown. Actual cost may vary depending on the metal chosen, gemstone and diamond sizes and grades, and other customizations requested. Prices are subject to change due to errors or the fluctuation of market conditions. 

If the item is in stock, it is shown on website and is able to be purchased online or picked up in store.

If it is not currently in stock, please contact our store to order the item. Many items can be special ordered, and we also offer custom design services.

Ring Disclaimer: pricing may vary subject to ring size. A ring that we currently have in stock, we may not have it in stock in every size. Purchase includes one sizing up or down 2 sizes where permissible. Additional sizing may be subject to additional charges. Contact us for information about the stock size of the ring as well as resizing options. 

Any typographic, photographic, or other errors in our online product listings are subject to correction. 

Unable to come into our store?

While we encourage our clients searching for engagement rings to visit us for the full Bryan Jewelry hospitality, we understand that it is not feasible for everyone. We can assist you remotely and give you assistance online to meet your needs as much as possible. Please contact us for online service.

Return Policy

We will gladly accept returns within 15 days of the purchase (or 15 days from the Holiday or Occasion, not to exceed 30 days) with original packaging and in original condition, having no modification (ex: sizing) for exchange or store credit. No cash refunds. Return shipping charges are the responsibility of the purchaser. Store credit can be used in any increment at any time for any service we provide.   

Lifetime Upgrades

We offer full price upgrade on diamonds when doubling the original purchase price, provided stone is undamaged.

Conflict Free Diamonds

We source our diamonds ethically from cutters and distributors. Mined diamonds and lab-grown diamonds are offered here so that you may have an opportunity to select your perfect diamond. We also, travel to Antwerp, Belgium to deal directly.